Scanova Support

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Our support hours
Monday 12:30 am ET to Saturday 01:30 am ET
Monday 4:30 am UTC to Saturday 05:30 am UTC
Monday 10:00 am IST to Saturday 11:00 am IST
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Frequently Asked Questions

Get answers to your queries with our exhaustive FAQs helpdesk

What will happen to my QR Codes after the 14-day free trial?

After the 14-day free trial ends, your Dynamic QR Codes will stop working. You will need to start a subscription to activate your QR Codes. To know how Scanova works have a look at our QR Code Generator tutorial.

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My QR Code isn’t working anymore. What happened?

In most cases, QR Codes can stop working due to three reasons—if your subscription has expired, your Dynamic QR Code is in standby mode, or if the QR Code has become unscannable due to wear and tear.

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What is the difference between Dynamic and Static QR Codes?

Dynamic QR Codes are advanced QR Codes with capabilities such as content editing and scan tracking. Static QR Codes are basic QR Codes that are non-editable and non-trackable.

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Is Scanova free?

You can experience Scanova first-hand by using our free QR Code Generator. Apart from this, Scanova QR Code Generator provides a 14-day free trial. You can sign up for the free trial without providing credit card details. If you find the tool suitable for your requirements, you can start a subscription. Read the full answer to know why you should choose a professional QR Code Generator such as Scanova.

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Is Scanova Down?

Check our status page to get the current status and incident history
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