Starbucks logo

Kindness Is All Around

Starbucks

AR/WebAR ExperiencesRestaurants and Food ServicesNorth AmericaUnited States2023
Kindness Is All Around
campaign objective

campaign objective

To inspire and connect customers by encouraging them to scan in-store codes and participate in a shared AR message board of kindness

Campaign Story

Campaign Story

Starbucks placed “Kindness” QR codes in all U.S. stores – scanning opened a web AR scene of sticky notes and photos floating around. Users discovered uplifting messages left by others, could like them, and even create and share their own AR note for someone else, fostering a sense of community

Execution

Execution

1

Deployed unique QR code posters in 16,000 cafés

2

Customers scanned to launch an AR environment of heartfelt notes

3

Users added their own message or shared existing ones via social media

Campaign Source

Marketing Land, Published: July 31, 2023

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